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Connected Systems

Integrations

Connecting your existing technology into one coherent operational environment. ERP, CRM, websites, payment infrastructure, and third-party platforms — unified, with data flowing correctly across the organization.

What systems can Webivon integrate?

Webivon connects ERP, CRM, websites, eCommerce platforms, payment infrastructure, M-Pesa, APIs, legacy systems, communication tools, and reporting systems so data can flow reliably across an organization. In education, this work begins by verifying the school systems, data ownership, and operational handoffs involved.

Most organizations do not have a technology problem. They have a connectivity problem. The systems exist — the ERP is in place, the CRM is configured, the website is live — but none of them communicate with each other.

Data is entered manually between systems. Reports are inconsistent because different platforms hold different versions of the same information. Teams work from incomplete pictures because nobody has connected the dots.

We design and implement the integration layer that resolves this — connecting your business systems through APIs, data pipelines, and middleware that make your technology stack operate as one coherent environment.

Integration path
SourceERP, CRM, website
TransformRules, mapping, validation
SyncAPIs, jobs, events
MonitorLogs, alerts, recovery
01
ERP & CRM IntegrationConnecting ERP and CRM systems so customer data, sales information, and operational records flow automatically between platforms — eliminating manual data entry and reconciliation.
02
API DevelopmentBuilding and maintaining the API layer that connects your internal systems to third-party platforms — payment gateways, logistics providers, communication tools, and external data sources.
03
Third-Party IntegrationsConnecting your business systems to the third-party platforms your operation depends on — accounting software, communication tools, eCommerce platforms, and industry-specific applications.
04
Payment InfrastructureIntegrating payment gateways, billing systems, and financial platforms — including M-Pesa and local payment infrastructure — with the operational systems that depend on them.
05
Data SynchronizationEstablishing a single source of truth across the organization — ensuring data is consistent, current, and accessible to the right systems and teams at the right time.
06
Legacy System ConnectivityIntegrating older systems into the modern technology stack without requiring full replacement — building the connectivity layer that allows legacy infrastructure to coexist with current platforms.
07
Customer Intelligence SystemsConnecting every customer touchpoint — WhatsApp, M-Pesa, website, CRM, email, social media — into one unified intelligence layer that gives the organization a complete view of customer behavior and value.
What's Included
  • Integration architecture design and documentation
  • API development and management
  • Data mapping and transformation logic
  • Middleware and connector configuration
  • Error handling and monitoring setup
  • Testing and validation across all connected systems
  • Ongoing integration maintenance and support
Designed For
  • Organizations running multiple disconnected platforms
  • Teams manually reconciling data between systems
  • Businesses where handoffs between departments require manual effort
  • Organizations that need a single source of truth across their technology
  • Companies integrating new platforms with existing infrastructure
Discuss your integration requirements
Tell us which systems need to connect. We will design the integration architecture.
Request a Consultation
Our Process

How we approach this engagement.

01
Systems Mapping
We document every system in the stack, the data each holds, and where the gaps and conflicts exist.
02
Integration Design
We design the complete integration architecture — data flows, API specifications, and error handling — before implementation begins.
03
Build & Connect
We build and configure the integration layer — APIs, connectors, pipelines — with rigorous testing at each connection point.
04
Monitor & Maintain
Post-integration, we monitor data flows, manage API changes, and maintain the integration infrastructure as systems evolve.
Related Services

Other ways we can help.

01
Web & App Development
Build platforms that are designed to integrate with your existing systems from day one.
Learn more →
02
ERP & CRM Implementation
Implement and configure the systems that we then connect to your broader technology stack.
Learn more →
04
AI & Automation
Once systems are connected, automate the workflows that run across them.
Learn more →
05
Growth & Customer Systems
Connect customer touchpoints, CRM, communication, and reporting into measurable workflows.
Learn more →
Integrations FAQ

Common questions about this service.

Can Webivon integrate M-Pesa with business systems?

Yes. Webivon can plan and implement payment integrations involving M-Pesa, websites, CRM, ERP, billing, and reporting workflows.

Can you connect old systems to newer platforms?

Yes. Webivon can design API, middleware, or data synchronization layers to connect legacy systems with modern platforms where technically feasible.

How do you prevent data errors between systems?

Integration work includes data mapping, validation rules, error handling, monitoring, and documentation of data flows.

Do integrations need ongoing maintenance?

Yes. APIs, credentials, data structures, and business rules change over time, so Webivon can provide ongoing monitoring and maintenance.

Work With Us

Ready to work with a dedicated technology partner?

Tell us about your organization, your objectives, and the challenges you are looking to solve. We will provide a clear assessment and practical recommendations on the best path forward.

Request a Consultation View Services

We aim to respond within 24 hours. Larger scopes may require a deeper review before recommendations.